Frequent Asked Questions

Mixing & Mastering
What is the difference between mixing and mastering?
Mixing is putting everything you have recorded together to complete your song(s). This includes adding EQ and compression, volume adjustments, adding effects, editing flaws, pitch correction and so on. Think of mixing as putting the puzzle together, putting together the parts of what you have recorded, making sure everything hangs together right while also adding the finishing touches on things. When mixing is completed, you should be pleased with the way the song sounds and feel confident that you don’t need to add anything else musically.

Mastering is the process of preparing your music for commercial and radio distribution. It can involve many components including application of EQ, compression, stereo image adjustment and volume maximization. In the context of an album, it is also used to gain a cohesive and consistent sound throughout. Mastering is the final stage in ensuring your music plays well on all audio systems from a car stereo, to an iPod or single speaker system to larger sound systems like those found in nightclubs. Mastering can also include preparation of a master CD/DDP for duplication.

Digital or Analog?
To be able to provide you with great affordable rates and fast turnarounds, all of our services are mostly digital. We will use analog gear in certin situations if needed. Using the industrys absolute best software and plugins, We are able to provide an excelent digital OR analog sound to your mixes and masters.

What is a ISRC and how do I obtain one?
Please Note: ISRC is NOT required to use our services.
The International Standard Recording Code (ISRC) is an international standard code for uniquely identifying sound recordings and music video recordings. An ISRC code identifies a particular recording, not the work (composition and lyrical content) itself. Therefore, different recordings, edits, and remixes of the same work should each have their own ISRC code.  Recordings remastered without significant audio-quality changes should retain their existing ISRC codes, but the threshold is left to the discretion of the record company.
To obtain ISRC in your country please visit this link –>

How long will it take to Mix / Master my material?
Mastering generally takes 1 – 3 days for single songs and 7 – 10 business days for full albums, depending on our current work load, the turnround time may be longer. Before making a purchase, please speak with us about the turnaround time for your project. Once complete It will then be emailed back to you.

Mixing generally takes 4 – 5 days for single songs and 14 – 18 business days for full albums, Also depnding on our current work load, the turnround time may be longer. Before making a purchase, please speak with us about the turnaround time for your project. Once complete It will then be emailed or sent back to you.

Where are you located ?
We are located in Australia, Gold Coast though anyone around the world can use our service.

What type of payments do you accept?
Online payments, any Major Credit or Debit Card is accepted as well as PayPal. Please note all Jobs require a 50% deposit before any work is commenced,
Once you have uploaded your tracks we will check for any problems or errors before sending you an invoice to pay a 50% deposit. When the job is completely finished we will then invoice you the remaining balance, once the full payment is finalised we will then send you the completed audio files or job via our secure online file sharing service.

Do you make refunds?
We believe in keeping our customers happy. If you are unsatisfied with your results we are willing to make any small changes and adjustments free of charge (Before Mastering).  We do NOT make refunds.

Exporting And Sending Stems for Mixing
How do I Export Stems?
Please remove all effects, compressors and limiters when you export your stems. If you have a instrument with a effect you would like to keep, you may do so but please remove any limiters on that track. Vocals must be completely dry with no effects, compressors or limiters. Also Please make sure you name your tracks/stems accordlingly and in order.
Please export your stems in WAV or AIFF format to a folder you have created, then compress or Zip the Folder before uploading. Click here on how to Zip files

Here is an example on how to export all your tracks from protools, other DAWs use a similar approach.

For the Bit Depth/Rate choose either 24 or 16 (Please only choose the bit rate your recordings are in, if you choose a higher bit rate than your recording you will ruin the file)


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